Perez Growth Advisory builds AI systems that handle patient follow-up, after-hours inquiries, appointment reminders, and reactivation so your team can focus on care, not admin.
Someone fills out your contact form at 8pm on a Friday. By Monday morning when your front desk sees it, they have already made an appointment somewhere else. That happens more than most owners know, because nobody is tracking it.
Evenings and weekendsYour front desk goes home. Inquiries still come in. Those people are not going to wait around until Monday to hear back.
Patients who stopped coming backYou have people in your database who have not booked in months. Life got busy, they forgot, nobody followed up. A lot of them would come back if someone reached out.
New patient experienceHow someone gets welcomed in their first week should not depend on how busy your staff is that day. When it does, you get inconsistent experiences and early dropoff.
The work that falls through the cracksAppointment reminders, intake forms, review requests. Your team knows it needs to happen. There just is never a good time to sit down and do it.
Every inquiry that comes in after 5pm gets a personalized reply within 90 seconds and gets booked before your competitor even opens in the morning.
Installed in 48hrsAutomatically identifies patients who have not booked in 60 to 90 days and sends a personalized message that does not read like a mass email.
Avg. 18% re-book rateFrom confirmation to first visit: welcome sequence, intake reminders, what-to-expect emails, and a post-visit check-in. No staff time required.
7-touch sequenceRequest reviews automatically after visits. Route happy patients to Google. Flag negative experiences privately before they go public.
Reputation protectionReduce no-shows with multi-touch reminders via SMS and email, timed to your clinic's cancellation window and your patients' preferences.
Reduces no-shows 30%+Every automation tracked. See how many inquiries were captured, patients reactivated, and reviews generated in a clean monthly summary.
Full transparencyEvery build is different. The tools you are already using, how many locations you have, what your patient volume looks like. We scope everything on the audit call so you know exactly what you are getting before you commit to anything.
15 minutes. We walk through your patient journey and find exactly where time and revenue are slipping.
We build your automation stack around your tools, your team, and your patients. Nothing generic.
Every system is tested end-to-end. You review and approve before anything touches a patient.
Monthly reporting and continuous tuning. New automations get added as your clinic grows.
I spent years running paid media and marketing campaigns for organizations like Cisco, NBCU, and Sony before turning that same systems thinking toward a different problem: the administrative load that pulls clinic owners away from the work they actually went to school for. Perez Growth Advisory exists because the technology to fix that is already here. Most clinics just need someone to build it for them.
Book a free 15-minute call. No pitch, no deck. Just a conversation about where your clinic is losing time and what we can do about it.